Shipping policy
Shipping Policy
At Youth Speaks, every item in our store is made to order and shipped directly from our fulfillment partners. This allows us to reduce waste and offer a wider range of products, while supporting creative expression beyond a traditional inventory model.
Order Processing
All orders are processed within 2–5 business days. Because items are made to order, processing times may vary depending on the product and demand.
Once your order is processed, it is sent to one of our trusted fulfillment partners for production and shipping.
Shipping Times
Estimated shipping times vary based on your location and the product ordered:
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Domestic (U.S.): 5–10 business days
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International: 10–20 business days
Please note that these are estimates and not guaranteed delivery dates.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
Multiple Shipments
Because we work with multiple fulfillment partners, items in the same order may ship separately and arrive at different times. You may receive multiple tracking numbers.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information. Please allow a few days for tracking updates to appear.
Delays
Shipping delays may occur due to high order volume, carrier issues, customs processing, or other factors outside of our control. We appreciate your patience and understanding.
Lost or Stolen Packages
Youth Speaks is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package has been lost in transit, please contact us, and we will work with our shipping partners to investigate.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Questions
If you have any questions about your order or shipping status, please contact us at:
marcomms@youthspeaks.org.